Softphone Solution
Take a call anytime anywhere with our advanced softphone solution.
Revolutionize Communication with RSTelecom’s Feature-Rich Softphone Solution
Introducing RSTelecom’s innovative softphone solution – the ultimate communication tool that grants you the freedom to connect with others anytime and anywhere. With an array of powerful features, this cutting-edge solution leverages your account balance to facilitate outgoing calls while using your VoIP number, ensuring seamless and cost-effective communication.
Whether you’re on your mobile or desktop device, enjoy the convenience of call recording, and effortlessly monitor your account balance, user availability, and call history through the intuitive app interface. Experience the ease of call transfers within your organization and benefit from free calls on the RSTelecom platform. To top it off, the solution syncs effortlessly with your device’s contact list, enhancing productivity and streamlining your communication experience. Stay connected while staying in control – with RSTelecom’s softphone solution, communication has never been more efficient.
Why RSTelecom ?
Flexibility and Mobility
Stay connected on the go with the ability to make and receive calls from anywhere at any time, allowing you to communicate without being tied to a physical office or location.
Cost-Effective Communication
Utilize your account balance for outgoing calls, enabling you to efficiently manage your communication expenses and make cost-conscious decisions.
Personalized Caller ID
When making calls, your VoIP number is used, presenting a professional and consistent caller ID, enhancing your business image and credibility.
Call Recording
Record important conversations directly on your mobile or desktop device, ensuring you never miss crucial information and providing a valuable resource for future reference.
Account Balance Management
Easily check your account balance on the app, giving you real-time visibility of your remaining credit and helping you stay on top of your communication costs.
User Availability Check
Instantly see if a user is busy on a call, reducing unnecessary disruptions and streamlining communication within your organization.
Effortless Call Transfers
Seamlessly transfer calls to other users within your organization, fostering collaboration and efficient handling of customer inquiries.
Free Calls on RSTelecom Platform
Enjoy free calls with other users on the RSTelecom platform, providing a cost-effective way to communicate with colleagues and clients.
Call History Tracking
Easily access and review your call history, empowering you to monitor communication patterns, identify trends, and improve call management.
Contact List Syncing
Sync the app with your device’s contact list, eliminating the need for manual data entry and ensuring your communication is smooth and hassle-free.
Hosted PBX Features
Frequently asked questions:
How long does it take to port a DID phone number?
The time required to complete a DID number transfer varies due to differences in the regulating bodies between bottlenecks caused by the originating carrier. In most cases, this process is between 3 to 5 business days.
What will it cost to port a geographic phone number?
If you’d like to port a geographic phone number to RSTelecom, your total costs depend on your other carrier, as they may have a fee for porting numbers out in your contract. If they do not charge to port local numbers out of their network, then porting your phone numbers is R250.oo once off.
How can I prevent delays while transferring local phone numbers?
There are a couple of steps you can take to ensure there are no delays during your local number transfer:
- Make sure all of the details on your LOA are correct. Simple mistakes on this form can potentially cause your port request to be rejected.
- Do not discontinue your original service before porting is completed. If you do, you risk having your number released and losing it forever.
How can I avoid service interruptions while transferring a business phone number?
Businesses can’t just disconnect their number for a month without significant losses. To help avoid service interruption, you can set up call forwarding to a temporary line from your new provider. Now, any calls made to your primary business number will be automatically forwarded to your temporary line.
Can I port landline numbers to VoIP?
Yes, there is no special process or procedure required to do port landline numbers to VoIP. RSTelecom will transfer landlines to VoIP numbers.
What else should I consider when requesting a geographic number transfer?
Before beginning the porting process, make sure you have reviewed the terms with your existing service provider. If you are in a contract, there may be early termination fees. Also, be sure that your account is in good standing before starting to port. If you have an outstanding balance, your previous provider may choose to terminate your service and release your number before the port is completed. Finally, be sure to check if your geographic number is portable. In rare instances, a number may not be eligible for porting.
Can customers still reach me during the number porting process?
Yes, if you follow the steps outlined above, your business numbers should remain active throughout the process. For an extra layer of security, you can set up a temporary local number with RSTelecom and forward calls made to your original number until the porting process is complete.