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Most South Africans want to keep on working from home, study finds
One of the major legacies of the Covid-19 pandemic is an expectation by workers that they will be allowed to work remotely more often. This is according to a new study, Decoding Global Ways of Working by Boston Consulting Group (BCG) and The Network, including local...
VoIP vs old Landline Phones
Despite the popularity of text messaging, email, and social media, many people still use telephones as a way to contact each friends, family, and clients. However, many residences and small business owners are opting to not have traditional landlines. Low costs, the...
How Interactive Voice Response (IVR) Works
Meet Emily. Emily works for ABC, answering phones for the customer service department. She’s from Gauteng, got her degree from Pretoria University and enjoys listening to music in her spare time. She’s also a computer. “Emily” is the name of ABC’s interactive voice...
According to a study, a majority of South Africans prefer to continue working from home.
One of the major legacies of the Covid-19 pandemic is an expectation by workers that they will be allowed to work remotely more often. This is according to a new study, Decoding Global Ways of Working by Boston Consulting Group (BCG) and The Network, including local...