Set up as many interactive voice response menus as you like. You can record your own messages, and choose your own handling. Our digital receptionist answers perfectly, every time.
HUNT GROUPS THAT CAN SPAN BRANCHES OR EVEN CITIES.
A hunt group is used to route calls to a limited set of user extensions within your RS Telephony phone system. Hunt groups typically consist of user phone profiles for specialized areas of a company or organization.
Tailor your digital receptionist to fit your needs precisely. Equip your queues with their own music and customer announcements, and assign queue-specific call distribution strategies to maximize efficiency and minimize wait times.
Time Conditions is a feature that routes incoming calls to different phone numbers or devices based on … you guessed it: what time it is!
Calls can be forwarded to any number, anywhere, worldwide.