About US
RSTELECOM
RSTelecom founded in 2009, has more than 13 years of experience in the Telecommunication Industry.
About RSTelecom
RSTelecom, established in 2009, has amassed over 13 years of invaluable experience in the dynamic Telecommunication Industry. Originally focused on providing turnkey solutions for wholesalers seeking to invest in and supply VoIP solutions to their customers, RSTelecom has since evolved to directly serve customers across all segments of the industry. This transformation has been driven by our unwavering commitment to delivering exceptional service, reliable solutions, and tailor-made options that cater to the unique needs of each customer.
Our core principles revolve around ensuring top-notch service delivery, showcasing technical expertise, fostering innovation, and consistently delivering high-quality products. As a leading provider of Communication as a Service (CAAS) solutions, we take full ownership and pride in overseeing all aspects, from the conceptual stage to the final installation.
Why Us?
We offer the flexibility of month-to-month contracts, eliminating the need for fixed-term commitments. Why commit to a long-term contract when our services and solutions consistently deliver? We can help you save up to 60% on calls made through fixed, mobile, international, and hosted carriers. Our coverage extends across more than 2000 cities worldwide, offering an extensive range of geographical and non-geographical numbers for you to choose from.
Our system comes equipped with automatic redundancy, ensuring a seamless failover in the event of internet or power failures at your business. We simplify billing processes and provide all our customers with access to a user-friendly online customer portal, offering state-of-the-art features and control at all times. Furthermore, our 24/7 support center is at your service whenever you may need assistance, ensuring your peace of mind.
Our Values
RSTelecom prides itself on Service delivery, technical expertise, innovation, and the delivery of premium product quality.
It's Affordable
Every business is looking for the best communications solution at the best price. But, when you’re dealing with different providers for different aspects of your communications infrastructure, it can be difficult to manage costs.
With RSTelecom’s hosted telephony solutions, you only need a single provider to manage all of your needs: hosted voice, virtual phone numbers, cloud PBX, and call center software. The result? A unified communications solution that meets and exceeds your business’ needs for one low price.
It's effective
No matter where in the world your business and your customers are located, RSTelecom’s hosted telephony solutions help you connect and communicate effortlessly. Need to communicate with customers around the globe and down the street? No Problem. Need to make inter-branch calls between offices around the world and across town? No problem. RSTelecom’s CaaS solutions are the answer to your local and global communications needs.
It's simple
Managing your business’ communications infrastructure is easy when you let RSTelecom handle maintenance, upgrades, and equipment. All you and your employees need is a laptop, a headset or IP Phone and a reliable Internet connection to start communicating across all sectors of your business.
And when you choose RSTelecom’s Communications as a Service solutions, you simplify IT resources and management.
What We Do Best
No fixed-term contacts.
Save on monthly subscription fees.
Save up to 60% on calls
Keep your existing number
Fast and professional installation process
Customer Portal
24/7 support center
Frequently asked questions:
How long does it take to port a DID phone number?
The time required to complete a DID number transfer varies due to differences in the regulating bodies between bottlenecks caused by the originating carrier. In most cases, this process is between 3 to 5 business days.
What will it cost to port a geographic phone number?
If you’d like to port a geographic phone number to RSTelecom, your total costs depend on your other carrier, as they may have a fee for porting numbers out in your contract. If they do not charge to port local numbers out of their network, then porting your phone numbers is R250.oo once off.
How can I prevent delays while transferring local phone numbers?
There are a couple of steps you can take to ensure there are no delays during your local number transfer:
- Make sure all of the details on your LOA are correct. Simple mistakes on this form can potentially cause your port request to be rejected.
- Do not discontinue your original service before porting is completed. If you do, you risk having your number released and losing it forever.
How can I avoid service interruptions while transferring a business phone number?
Businesses can’t just disconnect their number for a month without significant losses. To help avoid service interruption, you can set up call forwarding to a temporary line from your new provider. Now, any calls made to your primary business number will be automatically forwarded to your temporary line.
Can I port landline numbers to VoIP?
Yes, there is no special process or procedure required to do port landline numbers to VoIP. RSTelecom will transfer landlines to VoIP numbers.
What else should I consider when requesting a geographic number transfer?
Before beginning the porting process, make sure you have reviewed the terms with your existing service provider. If you are in a contract, there may be early termination fees. Also, be sure that your account is in good standing before starting to port. If you have an outstanding balance, your previous provider may choose to terminate your service and release your number before the port is completed. Finally, be sure to check if your geographic number is portable. In rare instances, a number may not be eligible for porting.
Can customers still reach me during the number porting process?
Yes, if you follow the steps outlined above, your business numbers should remain active throughout the process. For an extra layer of security, you can set up a temporary local number with RSTelecom and forward calls made to your original number until the porting process is complete.